A prestigious U.S.-based private equity firm, traveling for leisure across India aboard a Gulfstream G550, engaged Continuum Aviation for comprehensive ground handling, and crew support across multiple Indian cities. The onboard group included the company’s CEO and executive leadership.
Upon arrival at the first port of entry in India, a critical compliance issue arose.
One of the crew members inadvertently carried a secondary passport instead of the primary passport on which their Indian eVisa was issued. Despite pre-arrival briefings and reminders shared with both crew and passengers, this oversight posed a serious regulatory violation, typically resulting in immediate deportation.
The Continuum Aviation team acted with urgency and professionalism.
Through diplomatic and regulatory negotiation, Continuum successfully facilitated the issuance of a Temporary Landing Permit (TLP) valid for 72 hours, preventing deportation and allowing the trip to proceed without disruption.
The client expressed deep appreciation for the level of service and professionalism displayed throughout the journey. In a formal testimonial, they highlighted:
A desire to partner with Continuum Aviation again for future visits
“Now that our India legs have come to an end, we wanted to take a moment to express our gratitude for the outstanding service provided by the Continuum team. From start to finish, the professionalism and dedication demonstrated by each team member was exemplary.
They did an excellent job ensuring our crew was transported promptly, with clear communication regarding their arrival times and travel plans for the departure legs. This level of service was also extended to our passengers, with seamless coordination between the transportation teams.
Special thanks to Syed for being a reliable and responsive point of contact at every stage. We sincerely appreciate the team’s efforts and look forward to working with Continuum again.”
This engagement serves as a testament to Continuum Aviation’s position as a trusted ground handling partner across the Indian subcontinent. Our continued association with leading global clients reflects our unwavering commitment to service excellence and operational reliability.
From high-profile arrivals to unforeseen regulatory challenges, we demonstrate the capability to manage critical situations with precision and professionalism, delivering consistent outcomes our clients can depend on.
Specialising in both international and domestic aircrafts, we seamlessly manage arrivals, departures, and all aspects of ground support.
India
Sri Lanka
Nepal
Bhutan
Maldives
Bangladesh
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